Bad Customer Support Will Ruin Your Reputation & Destroy Your Lifetime Customer Value…

Here’s how we transformed Dressbarn’s customer support in a few months, improving their sales, customer satisfaction rate, AND first-reply time with VWN’s “Customer-Centric” Method

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Why Customer Support?

U.S. companies lose more than $62 billion annually due to poor customer service.
(Source: NewVoiceMedia)

After one negative experience, 51% of customers will never do business with that company again.
(Source: NewVoiceMedia)

7 out of 10 U.S. consumers say they’ve spent more money to do business with a company that delivers great service.
(Source: American Express)

Our Proprietary “Customer-Centric” Method = Your Competitive Edge

What We Do…

1. 24/7 Around-The-Clock Web Chat
2. Answer Emails In Minutes: Guarantee.
3. Customer Calls Answered Immediately.

Want Proof?

Case Study dressbarn

Before us:

– Customer Satisfaction Score: 54%
– First Reply Time Median: 44 H, 15Min
– Unsolved Tickets: 456
– First Resolution Time Median: 30 Min

After Virtual Worker Now:

– Customer Satisfaction Score: 80%
– First Reply Time Median: 6 Minutes
– Unsolved Tickets: 5
– First Resolution Time Median: 6 Minutes

Why Do Top Brands Choose VWN?

Because We’re Not Just Focused On Vanity KPIS…
We’re Partners, Obsessed With Making You More Money

“My team’s goal is not only to ensure all of your customers’ needs are met, but to also provide your customers with an EXCELLENT CUSTOMER EXPERIENCE that transforms them from buyers to FANS of your brand. “

if you want…

1. Higher Customer Satisfaction.
2. Lighting Fast First Reply Time.
3. Crazy Fast First Resolution Time.

With ZERO Risk…

CLICK HERE to get your 3-day free trial and see how a team of experts using our “Customer-Centric” system can do to grow your business.

Start Your Free Trial