Virtual Worker Now
Effective communication is key to our success. We use modern communication platforms such as Google Meets, Slack, Google Chats, and emails to ensure we are always reachable and responsive to your business needs.
Our services are designed to be cost-effective and transparent in pricing. Each service has its pricing structure, with no hidden or additional fees such as setup, yearly, or cancellation charges. For specific pricing details, please contact us directly.
We prioritize your satisfaction. If you're not happy with the service, we're committed to working with you to find a better fit or solution. Our goal is to ensure your complete satisfaction and success.
Our video editing services are diverse and cater to a wide range of needs. This includes YouTube Video Editing, Social Media Shorts Creation, Podcast and Audiogram Editing, Trailer and Teaser Production, Social Media Ad Development, Vlog Enhancement Services, Video Content Strategy, and Community Engagement Videos.
Our process is straightforward and client-focused:
- Define Your Needs: We start with a consultation to understand your brand and editing requirements.
- Establish Clear Communication: Efficient communication channels are set up, and editing guidelines are established.
- Revolutionize Your Content: Our dedicated specialists take over the editing, aligning the content with your brand identity.
No, we only offer full-time social media specialists who work 40 hours per week. We do not provide hourly or batch-hour options.
We assign you a well-trained virtual assistant who perfectly understands your business needs and can help with administrative tasks, emailing, calendar reminders, tech support, moderation, research, ecommerce, marketing, automations, etc.
A full-time, 40-hour-a-week virtual assistant costs $1,400/month.
We are country agnostic, with staff in more than 20 countries worldwide. We have an office in Cairo, Egypt, and often hire from there, though we find top talent from all around the globe. Our VAs generally work from home to give them a better life and keep costs down.
You can communicate with your VA as much and as often as you want. We are fluent in nearly every communication platform for video, such as Zoom, Google Teams, and Skype. For text, we can use WhatsApp, Slack, or any internal CRM. We are also quick to respond to emails. However, we do not give out phone numbers or use FaceTime or WhatsApp videos.
Everyone is fluent in English. Although some may have an accent, we generally hire from private language schools or world-class international universities. This ensures that your VA will have learned and spoken English from the time they were a child. We will also send you a voice note of the VA so you can hear their English before even interviewing them.
No, we have no hidden fees, setup fees, yearly fees, or cancellation fees.
If, for any reason, you're not satisfied with your VA during the first 2 weeks, we will always have backups available in case you would like to test a different VA; and your account manager will be heavily involved in the beginning to ensure success. But don’t worry, if the VA is not a good fit, we will replace them and help train the replacement quickly.
A VA can help you with your social media. We have SOPs that we can train them on for community management, outreach, posting, and research for strategy. However, you should not expect them to be creative unicorns that can do graphic design, video editing, copywriting, strategy, and sales all in one person. In that case, we recommend hiring a social media team; we have many cost-effective ways to scale your social media without breaking the bank. Though in general, you should not expect a single VA to handle all your social media.
Yes, they can talk on the phone with your customers. However, please be mindful of how frequently this will happen. If they are exclusively speaking with customers, then you should hire a customer support specialist. Or if they are exclusively making sales calls, then you should hire a sales specialist. Although a virtual assistant can help with customer experience, we have specific customer support and sales specialists trained for specifically those tasks.
Virtual assistants can definitely help with chat or email sales cycles, helping you with your CRM, and following up with leads. However, we do not recommend that you lean on them to make the final sale for your company. In that case, you should hire a sales specialist. We have an entire team of sales specialists who can help you grow your revenue.
We have an internal tracking system in place that keeps tabs on your VA's daily tasks, and we're more than happy to share the details with you anytime you want. In the first month, we also work with you to establish clear performance indicators and SOPs, so we're all on the same page. If your VA isn't hitting their KPIs, we know something's not right, and we're going to dive in and audit their work until we get to the bottom of it. We are not a “set it and forget it” agency. We are with you every step of the way.
No. We do not have by-the-hour or batch-hour options. We only hire full-time specialists.
You can request your VA to work overtime, but they have the right to refuse. We do not make it mandatory for them to work overtime. However, if they agree to work overtime, there is an extra cost. We charge time and a half for that time, which will be passed to the VA themselves and not collected by the company. This incentivizes them to say yes, although, again, they are not obligated to work overtime.
It is highly unlikely that your VA will not have something to do. Within the first few weeks, we will have built a library of backup tasks that are helpful for your company. These tasks are often more long-term, repetitive, or research-based. So, your VA will always default back to the backup tasks whenever they complete their day-to-day tasks. However, if your full-time VA is not needed for that much time, you can always reduce their time to a part-time VA.
We utilise LastPass internally, or we will use any password software that you prefer. This makes it so that the VA will never see the passwords. Since they only have access to the accounts via their company email, the company can quickly remove access to everything if they leave or are fired. You can trust that your passwords will remain secure with us.
We have a long list of past and current clients we take pride in, including Brands Builders Group, Headlands Research, BrandX, Primitive Company, Ketogenic, and Super Connector Media, and 100+ more.