January Discount - Up to 30% OFF
ALL VA Services

January Discount - Up to 30% OFF ALL VA Services

FAQ about
Virtual Worker Now

What services does Virtual Worker Now offer?
At Virtual Worker Now, we offer a diverse suite of services to enhance your business operations. Our offerings include Virtual Assistants, Copywriting, Graphic Design, Social Media Management, E-commerce Solutions, Marketing Strategy, Email Marketing, Research, and more. Each service is carefully tailored to meet your specific business requirements.
How does Virtual Worker Now ensure quality in its services?
We are committed to delivering excellence. This is ensured through our comprehensive training programs and a selective hiring process. Every team member is not only an expert in their field but also fluent in English and highly educated, aligning their skills with your business goals.
Can Virtual Worker Now help scale my business?
Absolutely. Our specialists are not only skilled in their respective domains but also adept at understanding the broader scope of your business. This holistic approach is key in contributing significantly to your business growth and scaling efforts.
How does Virtual Worker Now manage client communication?

Effective communication is key to our success. We use modern communication platforms such as Google Meets, Slack, Google Chats, and emails to ensure we are always reachable and responsive to your business needs.

What are the costs associated with your services?

Our services are designed to be cost-effective and transparent in pricing. Each service has its pricing structure, with no hidden or additional fees such as setup, yearly, or cancellation charges. For specific pricing details, please contact us directly.

What if I’m not satisfied with the service provided?

We prioritize your satisfaction. If you're not happy with the service, we're committed to working with you to find a better fit or solution. Our goal is to ensure your complete satisfaction and success.

Can I engage your services for specific projects or tasks?
Certainly. Our team can be engaged for particular projects or ongoing tasks, depending on your specific business needs. We offer flexible and customized solutions.
How do I get started with Virtual Worker Now?
Getting started is straightforward. Simply click the button below, fill in a short form about your business needs, and we'll reach out to discuss how we can contribute to your business's growth and success.
What types of video editing services does VWN offer?

Our video editing services are diverse and cater to a wide range of needs. This includes YouTube Video Editing, Social Media Shorts Creation, Podcast and Audiogram Editing, Trailer and Teaser Production, Social Media Ad Development, Vlog Enhancement Services, Video Content Strategy, and Community Engagement Videos.

How can VWN's video editing services transform my content?
Our expert video editors elevate your content by enhancing video quality, storytelling, and viewer engagement. We specialize in creating captivating, visually stunning videos that resonate with your audience and align with your brand's message.
What are the risks of not using professional video editing services like VWN?
Opting out of professional editing can lead to wasted time, subpar quality, missed growth opportunities, inconsistent branding, and limited creativity in your video content. This can put you at a competitive disadvantage.
How does VWN ensure the quality of its video editing services?
We ensure quality through a meticulous 7-step selection and support process, which includes comprehensive application procedures, skills showcases, compatibility assessments, specialized fit interviews, intensive training, quality control, and transparent progress tracking.
What is the process of working with VWN's video editing team?

Our process is straightforward and client-focused:

  1. Define Your Needs: We start with a consultation to understand your brand and editing requirements.
  2. Establish Clear Communication: Efficient communication channels are set up, and editing guidelines are established.
  3. Revolutionize Your Content: Our dedicated specialists take over the editing, aligning the content with your brand identity.
What assurances do I have with VWN's video editing services?
We guarantee satisfaction with no long-term contracts, allowing you to cancel at any time. Our focus is on delivering excellence and ensuring that our clients are completely satisfied with our services.
What do clients say about VWN's video editing services?
Our clients have praised us for removing the stress of content creation, providing immediate replacements when needed, and seamlessly integrating into their teams. They commend our ability to match their brand's vibe and maintain consistency in video content production.
How can I start using VWN's video editing services?
Getting started is simple. Just click the 'Let’s Chat' button below to discuss your video editing needs, and we will guide you through the next steps.
What is included in your social media services?
Our social media services include a comprehensive range of offerings. We provide expert social media strategists, copywriters, video editors, graphic designers, and community managers who can help with various aspects of your social media management. We cover community engagement, content planning, video creation, email campaigns, social media strategy development, graphic design, and copywriting.
How much do your social media services cost?
The cost of our social media services depends on your specific needs and the level of support required. We offer tailored solutions to fit your budget and objectives. Contact us to discuss pricing options that align with your goals.
Where are your social media specialists located?
We have a diverse team of social media specialists located worldwide. While we have an office in Cairo, Egypt, we recruit talent from various countries to ensure a global perspective and a wide range of skills.
How can I communicate with my social media team?
You can communicate with your dedicated social media team through various communication channels. We are proficient in using video conferencing platforms like Zoom, Google Meets, etc. for fact-to-face discussions. For text-based communication, we utilize Slack or other internal CRM tools. Additionally, we are highly responsive to emails, ensuring seamless communication.
What is the proficiency of your social media specialists in English?
All our social media specialists are fluent in English, and they have undergone language training to ensure effective communication.
Are there any hidden fees or additional costs beyond the monthly fee?
No, we are transparent about our pricing, and there are no hidden fees, setup fees, yearly fees, or cancellation fees. You only pay the agreed-upon monthly fee for our social media services.
What if I'm not satisfied with my social media team?
Your satisfaction is our priority. If, for any reason, you are not satisfied with your social media team during the first two weeks, we have backup specialists available for you to try. Your account manager will be actively involved to ensure a successful transition, and we will work to quickly replace the team members who are not a good fit. If by then you are still unsatisfied we guarantee a full refund!
Can your social media team handle all aspects of social media, including creative tasks?
Yes, our social media specialists are equipped to handle all aspects of social media, including creative tasks. Our team includes experts in graphic design, video editing, and advanced copywriting, ensuring that we can meet your comprehensive creative needs to enhance your social media presence effectively.
How do I ensure that my social media team is working during their shift?
We have an internal tracking system in place to monitor your social media team's daily tasks and activities. Additionally, we establish clear performance indicators and standard operating procedures (SOPs) in the first month to ensure everyone is on the same page. If your team isn't meeting their key performance indicators, we will investigate and address any issues promptly.
Can I hire social media specialists on an hourly basis?

No, we only offer full-time social media specialists who work 40 hours per week. We do not provide hourly or batch-hour options.

What is included?

We assign you a well-trained virtual assistant who perfectly understands your business needs and can help with administrative tasks, emailing, calendar reminders, tech support, moderation, research, ecommerce, marketing, automations, etc.

How much does it cost?

A  full-time, 40-hour-a-week virtual assistant costs $1,400/month.

Where is my VA located?

We are country agnostic, with staff in more than 20 countries worldwide. We have an office in Cairo, Egypt, and often hire from there, though we find top talent from all around the globe. Our VAs generally work from home to give them a better life and keep costs down.

How will I be able to communicate with my VA?

You can communicate with your VA as much and as often as you want. We are fluent in nearly every communication platform for video, such as Zoom, Google Teams, and Skype. For text, we can use WhatsApp, Slack, or any internal CRM. We are also quick to respond to emails. However, we do not give out phone numbers or use FaceTime or WhatsApp videos.

How is their English proficiency?

Everyone is fluent in English. Although some may have an accent, we generally hire from private language schools or world-class international universities. This ensures that your VA will have learned and spoken English from the time they were a child. We will also send you a voice note of the VA so you can hear their English before even interviewing them.

Will I need to pay anything beyond the monthly fee?

No, we have no hidden fees, setup fees, yearly fees, or cancellation fees.

What if my VA is not a good fit?

If, for any reason, you're not satisfied with your VA during the first 2 weeks, we will always have backups available in case you would like to test a different VA; and your account manager will be heavily involved in the beginning to ensure success. But don’t worry, if the VA is not a good fit, we will replace them and help train the replacement quickly.

Can my VA also do my social media?

A VA can help you with your social media. We have SOPs that we can train them on for community management, outreach, posting, and research for strategy. However, you should not expect them to be creative unicorns that can do graphic design, video editing, copywriting, strategy, and sales all in one person. In that case, we recommend hiring a social media team; we have many cost-effective ways to scale your social media without breaking the bank. Though in general, you should not expect a single VA to handle all your social media.

Can they talk on the phone with my customers?

Yes, they can talk on the phone with your customers. However, please be mindful of how frequently this will happen. If they are exclusively speaking with customers, then you should hire a customer support specialist. Or if they are exclusively making sales calls, then you should hire a sales specialist. Although a virtual assistant can help with customer experience, we have specific customer support and sales specialists trained for specifically those tasks.

Can they do sales?

Virtual assistants can definitely help with chat or email sales cycles, helping you with your CRM, and following up with leads. However, we do not recommend that you lean on them to make the final sale for your company. In that case, you should hire a sales specialist. We have an entire team of sales specialists who can help you grow your revenue.

What assurances do I have that they are working during their shift?

We have an internal tracking system in place that keeps tabs on your VA's daily tasks, and we're more than happy to share the details with you anytime you want. In the first month, we also work with you to establish clear performance indicators and SOPs, so we're all on the same page. If your VA isn't hitting their KPIs, we know something's not right, and we're going to dive in and audit their work until we get to the bottom of it. We are not a “set it and forget it” agency. We are with you every step of the way.

Can I hire someone by the hour?

No. We do not have by-the-hour or batch-hour options. We only hire full-time specialists.

What if I need my VA to work overtime? Is there an extra cost?

You can request your VA to work overtime, but they have the right to refuse. We do not make it mandatory for them to work overtime. However, if they agree to work overtime, there is an extra cost. We charge time and a half for that time, which will be passed to the VA themselves and not collected by the company. This incentivizes them to say yes, although, again, they are not obligated to work overtime.

What if I don't need my VA for a few days? Will my bill be reduced?

It is highly unlikely that your VA will not have something to do. Within the first few weeks, we will have built a library of backup tasks that are helpful for your company. These tasks are often more long-term, repetitive, or research-based. So, your VA will always default back to the backup tasks whenever they complete their day-to-day tasks. However, if your full-time VA is not needed for that much time, you can always reduce their time to a part-time VA.

How do I know I can trust them with my passwords?

We utilise LastPass internally, or we will use any password software that you prefer. This makes it so that the VA will never see the passwords. Since they only have access to the accounts via their company email, the company can quickly remove access to everything if they leave or are fired. You can trust that your passwords will remain secure with us.

Who have you worked with in the past?

We have a long list of past and current clients we take pride in, including Brands Builders Group, Headlands Research, BrandX, Primitive Company, Ketogenic, and Super Connector Media, and 100+ more.